Better Outcomes Start Here

When working with clients from underserved backgrounds, we have a choice. We can use approaches that keep them in low-paying, high-stress roles, or we can help them get clear on their strengths, find direction, and take steps toward competitive opportunities.

Career services staff need more than empathy to help their clients overcome societal and institutional barriers. This series will equip you with concrete strategies and digital tools so you can connect your clients to family-sustaining careers.

Session 1: From Intake to Insight

Thursday, Jan. 15th, 2026 | 1:00pm - 2:15pm PT | 4:00pm - 5:15pm ET

AI-powered assessments to link client strengths to roles in growing fields
Using AI to generate personalized career recommendations
Career exploration tools for low literacy, special needs, and ESL/ELL clients

Session 2: Fast-Track to Career Ready

Thursday, Jan. 22nd, 2026 | 1:00pm - 2:15pm PT | 4:00pm - 5:15pm ET

How to frame and communicate entry-level experience to maximize transferability
Creative ways to formalize interests and put skills to use, even without credentials
Methods to get through ATS filters and into human hands

Session 3: Tell the Story, Land the Job

Thursday, Jan. 29th, 2026 | 1:00pm - 2:15pm PT | 4:00pm - 5:15pm ET

Methods to help clients own their story and speak to their strengths
Networking strategies that feel authentic, not awkward
Interview tools that help clients to prepare, practice, and impress hiring managers

What's Included:

Over $1,300 in technical resources and training hours, including unlimited access to digital workbooks.

Three Live 75-Minute Sessions Over Zoom

Receive nearly four hours of live training via Zoom as well as 30 days of access to the recorded modules of each session.

Weekly Office Hours With Andrea

Private weekly office hours with Andrea Gerson to receive personalized guidance on complex client scenarios.

90-Day RS Works Subscription

Receive a complimentary three-month RS Works subscription to put what you learn into practice. (Use with up to 25 clients)

Unlimited Workbook Access

Unlimited access to our library of digital workbooks: Career Planning, Resume Development, LinkedIn, and Interview Prep.

Community Support

The trainings will encourage knowledge sharing from participants. All sessions will feature interactive discussions, connections, and support from a community of other workforce professionals.

Priority Access

Participants of this cohort will receive beta invitations to access new programs and resources, such as our upcoming AI mock interview tool and self-paced learning modules.

What Participants Are Saying

Dan Salemson

Workforce Professionals Training Institute

WPTI partnered with Andrea Gerson on a workshop, Career Coaching for Underserved Communities. This was one of our most highly attended training sessions in the series. We received unprompted glowing reviews about Andrea's engaging training style.

I am confident in saying that Andrea's passion for the work of connecting low-income job seekers to pathways out of poverty, and refined delivery, make her among the most effective trainers I have had the pleasure of observing in my own 20+ years of providing staff development to thousands of frontline practitioners from hundreds of organizations.

Kimberly Meadows

NAWDP & U.S. Dept. of Labor Training Series

Andrea facilitated an 8-hour career academy for members of NAWDP. 100% of attendees stated that the Academy was valuable to them!

More recently, Andrea led a workshop for trainers and supervisors of career coaches. We had over 3,800 registrations, which was notably more than past sessions, and one of the highest attended webinars that we have hosted. 98% of attendees said that they would recommend this training to a colleague.

Sachi Weerawardena

State of Oregon Project Manager

Andrea conducted a series of sessions to train job developers on how to review resumes and creatively utilize transferable skills. Many were skeptical, as it is easy to assume there isn't much to learn about resumes and cover letters from someone who is an "outsider." To everyone's surprise, Andrea made the sessions informative, engaging and fun. I walked away with a renewed sense of inspiration and awe for the art of resume writing!

Kathleen Hoag

Training & Development Manager, IRCO

Andrea led a series of 12 trainings for 50+ of our career counselors and network partners.

Andrea's style of training was very personable and calm. The attendees consistently responded that the trainings were informative and actionable, and they were able to leverage their learnings to improve the impact and efficiency of their services.

Kiana Walbrook, MPA

Director of Workforce Development, Henry Street Settlement

Henry Street Settlement collaborated with Andrea to develop a self-paced digital training program for career counselors.

Since implementing this training program, we have observed significant positive outcomes among our staff. They now feel more confident and equipped to assist their clients in overcoming complex career challenges.

About the Facilitator

Andrea Gerson, MSW, CPRW

Andrea Gerson is a social worker, career coach, and workforce tech founder with over 15 years of experience working with clients to overcome barriers to fulfilling careers. As the Founder of Resume Scripter, she and her team have helped thousands of clients land competitive roles at companies like Microsoft, Google, and the U.N.

An acclaimed career services trainer and presenter, Andrea has led sessions for thousands of career services professionals nationwide through organizations like the U.S. Department of Labor, Workforce Professionals Training Institute, NAWDP, and NCDA. Her superpower is empowering candidates from historically undervalued and underpaid backgrounds to showcase their capabilities and transition into leadership roles.

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